LIMITED LIFETIME WARRANTY AND RETURNS. BUILT TO LAST. 

• Use as designed: Our shovels work as shovels, not as pry bars or striking tools, in temperatures ranging from -40 degrees celsius to 170 degrees Fahrenheit.
• Materials limitations: Steel will still rust, even if we powder coat it. Stainless spring pins may rust if left in water or not kept free from dirt. Aluminum shafts will not telescope easily with sand on them. DMOS products, like all products meant to last, need to be cleaned, sharpened and maintained.
• Normal wear over time on all shovel blades and handles: Scratches, scrapes, chipped paint and decals, or wear tears, rips, or abrasive wear of the shovel blades is to be expected with normal use. This is the natural process of using a tool. All tools wear.

Warranty periods vary by product as follows:

Limited Lifetime Warranty

DMOS is proud to offer a limited lifetime warranty on our Delta Shovel line.

Delta Pro Shovel, Delta Shovel, Delta Compact Shovel

Our limited lifetime warranty is good for the useful life of the product. "Useful life" means your product's lifetime - not your lifetime. The “useful life” period will vary for each product depending on how often a product is used, where it is used, how well it has been cared for and maintained, etc. That being said, our Delta shovels are the result of years of research and development and are produced with ultra-premium materials, so it’s entirely possible your shovel may outlive you.

3-Year Limited Warranty

Alpha 4 Shovel, Stealth Shovel, Stealth XL Shovel, Stealth Pro Shovel, Nomad Shovel, Nomad Mini Shovel, Delta Shovel Mount, Universal Mount, Stealth Shovel Mount, Stealth XL Shovel Mount

1-Year Limited Warranty

Spare Tire Adapter for Shovel Mounts, The Rally Bag, The Delta Shovel Bag, The Compact Delta Shovel Bag, Rally Pouch, Southwest XL Shovel Bag, Ruck Bucket, Tire Repair Kit

Warranty Details

DMOS warrants to the first consumer purchaser that this Product will be free from defective workmanship and materials and agrees that it will, at its option, either repair the defect or replace the defective product or part thereof at no charge to the purchaser for parts or labor.

The warranty does not cover (a) abuse, misuse, or abnormal service or handling of the product, (b) normal wear and tear, (c) the natural breakdown of materials over extended time and use (d) defects caused by third-party: (i) modifications, (ii) repairs, or (iii) replacement parts, (e) damage caused by an accident.

Some examples of misuse or abnormal service of a shovel would include pry-barring, cinder block breaking, and other non-shovel type activities such as chopping wood.

Scratches, dents and rust are a result of normal wear and are not covered by the warranty—but they do make your tool look tougher.

This warranty applies to consumer use only and is void when the product is used in a commercial or institutional setting. The limited warranty described herein is in addition to the law. DMOS reserves the right to inspect any Product subject to a warranty claim to determine, at its sole discretion, whether the claimed defect is related to defective workmanship and materials or otherwise.

To file a warranty claim, follow the steps below:

• Email our customer service department (info@dmosproshoveltools.com) with proof of purchase and a photo(s) of your product as well as all relevant information about your warranty claim. If the claim meets the warranty terms and conditions we will provide an RMA number.
• The product must have been purchased from DMOS or a DMOS-authorized dealer;
• You are responsible for shipping your DMOS product back to us; and
• You must have used the product only as intended and in accordance with the product’s instructions.
• If a defect occurs and you satisfy the warranty conditions outlined above, we will, at our sole discretion, either repair or replace the defective product or part at no cost to you, the original purchaser, other than shipping costs.

UNDER NO CIRCUMSTANCES, WHETHER FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR OTHER TORT, OR ANY STRICT LIABILITY THEORY, WILL WE BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

YOUR SOLE AND EXCLUSIVE REMEDY, AND OUR SOLE LIABILITY, FOR BREACH OF THIS LIMITED WARRANTY IS LIMITED TO THE REMEDIES DESCRIBED ABOVE. OUR LIABILITY UNDER THIS WARRANTY WILL NOT EXCEED THE ACTUAL AMOUNT YOU PAID FOR THE DEFECTIVE PRODUCT. This warranty gives you specific legal rights and you may also have other rights, which vary from State to State.

The warranty is only available in the United States and Canada. No DMOS reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

We believe that our shovels are the best around. But if for some reason you have second thoughts, we offer a 30-day return policy on unused gear. You will be responsible for shipping costs to return the item.

Reach out below to talk to a DMOS team member.

EMAIL US